General Terms and Conditions swissrent
Scope of application
The following General Terms and Conditions apply between Rentaski AG (hereinafter referred to as swissrent) and the Customer (hereinafter referred to as the Customer). They are restricted to reservations for rental equipment made and paid for online.
Customers who rent and pay for their rental equipment online receive immediate confirmation via e-mail.
The prices published by each swissrent rental partner apply. For booking/paying online, the rental price must be paid by credit card/Postcard. The prices include all statutory taxes and charges.
The Customer must pay for all insurance such as third-party liability, breakage, equipment defect, theft, etc. Swissrent a sport provides no insurance whatsoever. By agreement with the Customer, swissrent will levy an extra charge of 10% of the total rental price to cover breakage and theft. Damage resulting from gross negligence is not included.
Cancellation must be conveyed to swissrent either by telephone or in written form by e-mail (email@example.com) before the beginning of the rental. The renter has the possibility to conclude a 5% cancellation guarantee. The cancellation guarantee of 5% will not be refunded in case of cancellation.
If no cancellation guarantee has been taken, an administrative fee of 10% of the subtotal of the online booking will be charged. In both cases, the difference will be refunded to the renter immediately on his/her credit card.
Claims of any kind relating to a reservation must be addressed to swissrent in writing immediately upon receipt of the booking confirmation. In the event of later claims, the Customer shall bear the full loss resulting therefrom.
Extended benefits such as changing to a higher category, additional rental equipment etc. can only be arranged locally with the swissrent rental partner in question. In the event of a change to a lower category, there will be no refund/reduction of the price.
Collection and return of the rental equipment
The Customer shall collect the equipment on the first day of rental from the rental agent specified on the booking confirmation. Upon request, the equipment may be collected after 15:30 on the day before the first day of rental. The equipment must be returned before the close of business on the last day of the agreed rental period. In the event of longer usage of the equipment, the difference between the rental term paid for and the period for which the equipment was actually used shall be charged, under the normal rental terms that apply locally. This sum is to be paid directly at the location.
Identity card, passport, driver’s license or credit card shall be acceptable as a deposit guarantee.
*Up to 15 days before arrival
*14 to 1 day(s) before arrival
50% accommodation costs
*On arrival day
100% accommodation costs
The Customer agrees to the collection and use of personal data for the processing of the rental transaction and the further information of the Customer. swissrent warrants simultaneously that it will use the data it collects only for the above purposes and will not pass these data on to third parties.
If you want to receive the newsletter that is offered on the website, we will need your email address as well as information that allows us to verify that you are the owner of the aforementioned email address and that you agree with receiving the newsletter.
To guarantee a consensual newsletter forwarding, we use the so-called double opt-in process, during the course of which the potential recipient can be added to an electronic distribution list. Afterwards, the user will be able to legally agree to the registration via a confirmation email. The address will only be actively added to the electronic distribution list after registration is completed.
We will only use this data to send the requested information and offers.
Mailchimp is the applied newsletter software. Your data is sent to the company Mailchimp during this process. Mailchimp may not sell your data or use it for other purposes than for sending newsletters. Mailchimp is a certified provider that was chosen according to the requirements for data privacy.
The granted approval for the storage of data, the email address, as well as their use for sending the newsletter can be revoked at any point via the "Unsubscribe" link in the newsletter.
The measures regarding data protection laws are subject to the ever renewing technologies, which is why we ask you to regularly inform yourself about our data privacy measures by looking into our privacy policies.
Changes to this data protection declaration
swissrent may amend this data protection declaration at any time. Any changes will be reported here.
*Last update: 23.05.18
Encrypted data transfer
Your personal data (name, address and phone number) as well as bank or credit card information are protected against unauthorised access through the use of “Secure Socket Layer” (SSL) encryption. By clicking on the right mouse button, you can ensure that your data is encrypted on the relevant pages. The degree of encryption can be checked by selecting “Properties” under “Connection” on the menu. Furthermore, double click on the lock displayed in the lower formatting menu of your Internet software (browser) to check the level of encryption.
Any liability claims relating to the rental equipment arising on the grounds of theft, breakage, claims from ski or snowboard accidents, etc. shall be asserted solely against the rental agency in each case.
Applicable law and court of jurisdiction
Swiss law shall apply for these General Booking Terms. Sole court of jurisdiction is Davos. swissrent reserves the right to prosecute the Customer at the location of its registered office or place of residence or before any other appropriate court or competent authorities.
If you have any queries, please contact:
Chris Ongarello CEO
7270 Davos Platz
Tel. 081 410 08 18
Terms and conditions “mountainmiles”
With it’s new App, swissrent consolidates it’s role as an innovative pioneer in the field of mountain sports rental.
swissrent is taking a new approach, especially with the “mountainmiles” tracking system. Here you can convert your own activity into points or “mountainmiles”, calculated by distance and height difference, and thus benefit from rental discounts Online and In-App. The app saves your activity and you are rewarded. Whether for skiing and snowboarding, cross-country skiing, biking, hiking, tobogganing or any other mountain sports activity. The more you move, the more “mountainmiles" points you earn; which can be redeemed at your next swissrent rental purchase. For every 100 “mountainmiles” (160 km) you will be credited with CHF 5.–.
- One needs a “my swissrent” account to collect miles
- Points redeemable only for swissrent rental bookings Online or In-App
- Maximum value of 15% worth of miles redeemable per rental booking
- Points may be used to purchase rental for other persons (listed under your “my swissrent” account)
- One-time “my swissrent” account sign-up bonus of 200 mountainmiles (CHF 10.-)
- Existing “my swissrent” account holders will be credited with 200 mountainmiles
- “mountainmiles” do not expire
- Swiss law is applicable. The exclusive jurisdiction is Davos.